Our Punkt. Returns Policy.

Here’s how to get support for your Punkt. MP02 phone

The MP02 phone is well built and is has proven itself to be a robust, maintenance free, device. Should you need support, this page describes our policies and your options.


Returns for defective products should be referred to the manufacturer, Punkt. If you need customer support or to return a defective phone, you must do so directly with the manufacturer, Punkt. THEY HAVE BEEN EXCELLENT AND RESPONSIVE TO DEAL WITH.

GUARANTEE: Punkt. has stated that they guarantee all their products for a period of two years from the date of purchase. Their website says that they exchange or refund product with proof of purchase (a valid receipt), and if an item is returned, it must be in its original packaging. Please read their Terms and conditions here.


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